Deskpro incident

Outbound Email Delays

Resolved after 2 days 7 hours, affecting Outgoing Email, on March 8, 2025.

monitoring Mar 08, 2025, 12:30 PM UTC

We're processing a backlog of messages and will continue to monitor the situation closely

Affected components

Outgoing Email

investigating Mar 08, 2025, 11:07 AM UTC

Some users may be experiencing outbound email delays. External providers like Google Apps or O365 aren’t affected. Our team is investigating.
identified Mar 08, 2025, 11:33 AM UTC

The issue has been identified and a fix is being implemented.
monitoring Mar 08, 2025, 12:30 PM UTC

We're processing a backlog of messages and will continue to monitor the situation closely
resolved Mar 10, 2025, 06:42 PM UTC

This incident has been resolved.

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