Depot incident

Analytics and usage insights outage

Resolved after 1 hour 10 minutes, affecting Depot Cache and Dashboard, on January 31, 2026.

resolved Jan 31, 2026, 11:00 AM UTC

The upstream provider has restored service, analytics are available in the dashboard again.

Started
Jan 31, 2026, 09:50 AM UTC
Resolved
Jan 31, 2026, 11:00 AM UTC
Duration
1h 10m
Detected by Pingoru
Jan 31, 2026, 09:50 AM UTC

Affected components

Depot CacheDashboard

Update timeline

  1. investigating Jan 31, 2026, 09:50 AM UTC

    We are investigating an issue impacting our analytics storage cluster. Analytics and usage pages are failing to load.

  2. identified Jan 31, 2026, 10:13 AM UTC

    We have identified this as caused by an upstream provider outage: https://status.clickhouse.com/incidents/01KG9R4QYASZW9VXHG3S2YD4WD in us-east-1. We will monitor the progress of that incident.

  3. resolved Jan 31, 2026, 11:00 AM UTC

    The upstream provider has restored service, analytics are available in the dashboard again.

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