Demodesk incident

Increased recording processing times

Resolved after 15 hours 57 minutes, affecting Transcriptions, on November 10, 2025.

monitoring Nov 10, 2025, 04:40 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Nov 10, 2025, 04:40 PM UTC
Resolved
Nov 11, 2025, 08:37 AM UTC
Duration
15h 57m
Detected by Pingoru
Nov 10, 2025, 04:40 PM UTC

Affected components

Transcriptions

Update timeline

  1. investigating Nov 10, 2025, 04:40 PM UTC

    Transcripts can currently take longer to process. We expect all pending transcripts to be processed by Tuesday (Nov 11th) morning (CET).

  2. monitoring Nov 10, 2025, 04:40 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 11, 2025, 08:37 AM UTC

    This incident has been resolved.

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