Demodesk incident

AI chat availability limited

Resolved after 2 hours 6 minutes, affecting AI / LLM, on January 27, 2026.

monitoring Jan 27, 2026, 12:28 PM UTC

Our AI/LLM provider Microsoft Azure has a service issue at the moment. Updates are provided here: https://azure.status.microsoft/en-us/status. A subset of our AI chats might return "Something went wrong. Please try again." in the meantime. We'll monitor the situation and provide an update once resolved on Microsoft's side.

Started
Jan 27, 2026, 12:28 PM UTC
Resolved
Jan 27, 2026, 02:34 PM UTC
Duration
2h 6m
Detected by Pingoru
Jan 27, 2026, 12:28 PM UTC

Affected components

AI / LLM

Update timeline

  1. monitoring Jan 27, 2026, 12:28 PM UTC

    Our AI/LLM provider Microsoft Azure has a service issue at the moment. Updates are provided here: https://azure.status.microsoft/en-us/status. A subset of our AI chats might return "Something went wrong. Please try again." in the meantime. We'll monitor the situation and provide an update once resolved on Microsoft's side.

  2. resolved Jan 27, 2026, 02:34 PM UTC

    This incident has been resolved.

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