Resolved after 8 hours 49 minutes, affecting Decisions for Microsoft 365 and Decisions mobile apps and 1 more, on October 29, 2025.
We are observing services being restored across different regions. Majority of users will now have access to the Decisions platform.
Affected components
Update timeline
- investigating Oct 29, 2025, 04:39 PM UTC
We are currently investigating a major outage with Azure and M365 services affecting the Decisions platform. Microsoft Azure service statement: https://azure.status.microsoft/en-us/status
- identified Oct 29, 2025, 06:20 PM UTC
Microsoft has confirmed major outage across multiple systems. Corrective actions and roll-back is under way, but ETA is still unknown. See more: https://azure.status.microsoft https://status.cloud.microsoft
- monitoring Oct 29, 2025, 08:43 PM UTC
We are observing services being restored across different regions. Majority of users will now have access to the Decisions platform.
- resolved Oct 30, 2025, 01:29 AM UTC
Service is fully restored to affected users
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