Dye & Durham Unity incident
Unity Practice Management Partial Service Interruption
Resolved after 1 hour 12 minutes, affecting Unity Core Services and Unity Core Services (Unity Core Services — Word Document Production) and 1 more, on July 16, 2026.
We are aware of an issue causing intermittent disruptions to Document Production services on Unity Practice Management. Our team is actively investigating and working to resolve the problem. Affected users may experience limited functionality. Please check https://unity.status.io/ for updates. You can also subscribe to status.io to receive updates by email. We apologize for the inconvenience and will keep you updated as we work to restore full service. In the meantime, please reach out to us via email at [email protected] or our support form: dyedurham.ca/support/unity/. We’ll share updates here as they become available.
Affected components
Update timeline
- investigating Jul 16, 2026, 01:40 PM UTC
We are aware of an issue causing intermittent disruptions to Document Production services on Unity Practice Management. Our team is actively investigating and working to resolve the problem. Affected users may experience limited functionality. Please check https://unity.status.io/ for updates. You can also subscribe to status.io to receive updates by email. We apologize for the inconvenience and will keep you updated as we work to restore full service. In the meantime, please reach out to us via email at [email protected] or our support form: dyedurham.ca/support/unity/. We’ll share updates here as they become available.
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