dbt Cloud incident

[APAC AWS] Intermittent Databricks connection Errors

Resolved after 36 minutes, on August 25, 2026.

resolved Aug 25, 2026, 04:59 AM UTC

This incident is resolved. Connections to Databricks warehouses in our AU region returned to normal operation at approximately August 25, 2:07 PM AEST (August 24, 9:07 PM PDT), and we have seen no further errors since. Development sessions in the IDE and job runs that rely on Databricks credentials are operating normally. Please contact Support at [email protected]: mailto:[email protected] if you continue to experience issues or have any follow-up questions.

Started
Aug 25, 2026, 04:23 AM UTC
Resolved
Aug 25, 2026, 04:59 AM UTC
Duration
36m
Detected by Pingoru
Aug 25, 2026, 04:23 AM UTC

Update timeline

  1. investigating Aug 25, 2026, 04:23 AM UTC

    We are investigating an issue affecting some customers in the AU multi-tenant environment using Databricks connections. Impacted customers may see failed runs or IDE connection errors due to intermittent errors refreshing Databricks credential tokens. Our team is investigating and will provide another update as we learn more.

  2. monitoring Aug 25, 2026, 04:46 AM UTC

    We have observed recovery for the issue affecting a some customers in our AU multi-tenant environment using Databricks connections. Errors have not recurred since 9:07 PM PDT / 12:07 PM AEST. We are continuing to monitor and will provide another update once the issue is fully resolved.

  3. resolved Aug 25, 2026, 04:59 AM UTC

    This incident is resolved. Connections to Databricks warehouses in our AU region returned to normal operation at approximately August 25, 2:07 PM AEST (August 24, 9:07 PM PDT), and we have seen no further errors since. Development sessions in the IDE and job runs that rely on Databricks credentials are operating normally. Please contact Support at [email protected]: mailto:[email protected] if you continue to experience issues or have any follow-up questions.

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