[EMEA AWS] ai-codegen-api-increased-error-rate

Update timeline

1. investigating Aug 13, 2026, 08:18 PM UTC

   We're investigating an issue affecting AI agent runs in dbt Copilot and dbt Studio. Users may see errors or failed responses when running agent requests, and conversations that have already hit the error may continue to fail. Other areas of the dbt platform, including the IDE, job orchestration, and MCP connections, are not impacted. The team is working on a resolution and we will provide updates as soon as new information becomes available.

2. identified Aug 13, 2026, 08:26 PM UTC

   We have identified an issue affecting AI agent runs in dbt Copilot and dbt Studio caused by a change in an upstream service. A fix is being implemented and we will provide an update shortly.

3. identified Aug 13, 2026, 10:06 PM UTC

   Our initial change reduced the underlying error rate but did not resolve the issue. AI agent functionality in dbt Copilot and dbt Studio remains unavailable. We are continuing to work on a fix and will provide another update as soon as more information becomes available.

4. monitoring Aug 13, 2026, 11:03 PM UTC

   A fix has been deployed and AI agent functionality in dbt Copilot and dbt Studio has recovered and we are continuing to monitor.

5. resolved Aug 13, 2026, 11:33 PM UTC

   This issue has been resolved. AI agent functionality in dbt Copilot and dbt Studio is fully restored. Please contact Support via email [email protected] "[email protected]": http://[email protected] if you continue to experience delays and are unsure of the root cause.