dbt Cloud incident
[US Cell 4 AWS] Certificate errors affecting the dbt platform
Resolved after 25 minutes, on July 27, 2026.
A certificate configuration change affecting our multi-tenant AWS instances caused browsers to show certificate or "insecure connection" warnings when accessing the dbt platform. This impacted the US, AU, and EU/EMEA multi-tenant instances between approximately 2026-07-27 16:54 UTC and 2026-07-27 18:43 UTC. The issue has been resolved and all affected systems are functioning normally. Please contact Support at [email protected]: mailto:[email protected] if you continue to experience issues or have any follow-up questions.
Update timeline
- investigating Jul 27, 2026, 06:25 PM UTC
We're investigating an issue affecting the dbt platform in production. Users may see certificate warnings or "insecure connection" errors when accessing the platform. The team is working on a resolution and we will provide updates as soon as new information becomes available.
- monitoring Jul 27, 2026, 06:44 PM UTC
We have deployed a fix for the certificate issue that was causing "insecure connection" warnings when accessing the dbt platform on our US1, AU1, and EU1 instances. Access has returned to normal and we are continuing to monitor.
- resolved Jul 27, 2026, 06:50 PM UTC
A certificate configuration change affecting our multi-tenant AWS instances caused browsers to show certificate or "insecure connection" warnings when accessing the dbt platform. This impacted the US, AU, and EU/EMEA multi-tenant instances between approximately 2026-07-27 16:54 UTC and 2026-07-27 18:43 UTC. The issue has been resolved and all affected systems are functioning normally. Please contact Support at [email protected]: mailto:[email protected] if you continue to experience issues or have any follow-up questions.
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