dbt Cloud incident

[US Cell 3 AWS] Cloud CLI server impacted by transient DNS resolution error

Resolved after 3 minutes, on February 24, 2026.

resolved Feb 24, 2026, 04:05 PM UTC

The issue has been resolved, and all affected systems are now functioning normally as of11:00 AM EST. Between 10:00 AM EST and 11:00 AM ESTan issue with cloud CLI resulted in a small number of customers requests failing. We have put measures in place to prevent a recurrence and the cloud CLI has returned to normal. Please contact Support via email [email protected] "[email protected]": http://[email protected] if you continue to experience delays and are unsure of the root cause.

Started
Feb 24, 2026, 04:02 PM UTC
Resolved
Feb 24, 2026, 04:05 PM UTC
Duration
3m
Detected by Pingoru
Feb 24, 2026, 04:02 PM UTC

Update timeline

  1. monitoring Feb 24, 2026, 04:02 PM UTC

    We're investigating an issue with cloud CLI that caused a transient DNS resolution failure for the Cloud CLI server for a small number of customer. This is impacted Cloud CLI servers were in (us-c1, us-c2, us-c3) instances anytime between 10:00 AM EST and between 11:00 AM EST.

  2. resolved Feb 24, 2026, 04:05 PM UTC

    The issue has been resolved, and all affected systems are now functioning normally as of11:00 AM EST. Between 10:00 AM EST and 11:00 AM ESTan issue with cloud CLI resulted in a small number of customers requests failing. We have put measures in place to prevent a recurrence and the cloud CLI has returned to normal. Please contact Support via email [email protected] "[email protected]": http://[email protected] if you continue to experience delays and are unsure of the root cause.

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