Resolved after 1 hour 58 minutes, on February 22, 2026.
The issue has been resolved, and all affected systems are now functioning normally. An issue with Scheduled Jobs in the US Cell 2 AWS environment resulted in run cancellations. We have put measures in place to prevent a recurrence and Scheduled Jobs have returned to normal. Please contact Support via email [email protected]: mailto:[email protected] if you continue to experience delays and are unsure of the root cause.
Update timeline
- identified Feb 22, 2026, 12:09 AM UTC
We have identified an issue with Scheduled Jobs in the US Cell 2 AWS environment, resulting in run cancellations with the following error: "This run timed out after 10 minutes of inactivity." A fix is actively being implemented, and we will provide an update as soon as more information becomes available.
- monitoring Feb 22, 2026, 12:15 AM UTC
We have deployed a fix for Scheduled Jobs in the US Cell 2 AWS environment that was causing run cancellations. Scheduled Jobs have returned to their normal state and we are continuing to monitor.
- resolved Feb 22, 2026, 02:07 AM UTC
The issue has been resolved, and all affected systems are now functioning normally. An issue with Scheduled Jobs in the US Cell 2 AWS environment resulted in run cancellations. We have put measures in place to prevent a recurrence and Scheduled Jobs have returned to normal. Please contact Support via email [email protected]: mailto:[email protected] if you continue to experience delays and are unsure of the root cause.
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