[US Cell 1 AWS] Run Failures and Studio IDE not loading in dbt Platform

Update timeline

1. investigating Feb 21, 2026, 04:37 PM UTC

   We're investigating an issue with orchestration that is causing run failures. This is impacting Scheduled Jobs anytime after 11:00 AM Eastern. The team is working on a resolution and we will provide updates at approximately 15 minute intervals or as soon as new information becomes available.

2. investigating Feb 21, 2026, 05:05 PM UTC

   We're continuing to investigate an issue with orchestration resulting in run failures for deployment jobs on the dbt Platform. The team is working on a resolution and we will provide updates as soon as new information becomes available.

3. identified Feb 21, 2026, 05:39 PM UTC

   We have identified an issue with Scheduled Jobs that is resulting in run failures. A fix is being implemented, and we will provide an update shortly.

4. identified Feb 21, 2026, 06:34 PM UTC

   The identified issue with Scheduled Jobs is also causing run delays in addition to run failures with the output of "Internal Error." We are working on implementing a fix and we will provide an update shortly.

5. identified Feb 21, 2026, 07:39 PM UTC

   We are continuing to work on implementing a fix, and we will provide additional updates as more information becomes available.

6. monitoring Feb 21, 2026, 07:51 PM UTC

   We have deployed a fix for Scheduled Jobs that was causing run start delays and run failures. Runs are starting to return to a normal state and error rates are decreasing. We are continuing to monitor.

7. identified Feb 21, 2026, 08:28 PM UTC

   We continue to see impacts on Scheduled Jobs resulting in run cancellations, run failures, and run delays due to the ongoing incident. A fix is being implemented, and we will continue to provide updates as soon as more information becomes available.

8. identified Feb 21, 2026, 09:19 PM UTC

   We have identified an issue with the Studio IDE as part of this ongoing incident that is resulting in IDE sessions not starting. A fix is being implemented, and we will provide an update shortly.

9. identified Feb 21, 2026, 11:01 PM UTC

   We are continuing to work on implementing a fix, and we will provide an update as soon as more information is available.

10. identified Feb 22, 2026, 12:20 AM UTC

    We are continuing to work on implementing a fix, and we will provide an update as soon as more information is available.

11. monitoring Feb 22, 2026, 02:11 AM UTC

    We have deployed a fix for Scheduled Jobs that was causing run failures, run delays, run cancellations, and IDE sessions not starting. Scheduled Jobs and the Studio IDE have returned to their normal state and we are continuing to monitor.

12. resolved Feb 22, 2026, 03:19 AM UTC

    The issue has been resolved, and all affected systems are now functioning normally. An issue with Scheduled Jobs resulted in run failures, run delays, run cancellations, and IDE sessions not starting. We have put measures in place to prevent a recurrence and Scheduled Jobs and the Studio IDE have returned to normal. Please contact Support via email [email protected]: mailto:[email protected] if you continue to experience delays and are unsure of the root cause.