dbt Cloud incident

[US AWS] Orchestration jobs failing

Resolved after 1 hour 31 minutes, on March 26, 2026.

resolved Mar 26, 2026, 07:42 PM UTC

The issue has been resolved, and all affected systems are now functioning normally as of Mar 26 5:33PM UTC. Between Mar 25 10PM UTC and Mar 26 5:33PM UTC an issue with orchestration job resulted in source freshness and compare steps failing for customers in multiple accounts. We have put measures in place to prevent a recurrence and the orchestration job has returned to normal. Please contact Support via email [email protected] "[email protected]": http://[email protected] if you continue to experience delays and are unsure of the root cause.

Started
Mar 26, 2026, 06:10 PM UTC
Resolved
Mar 26, 2026, 07:42 PM UTC
Duration
1h 31m
Detected by Pingoru
Mar 26, 2026, 06:10 PM UTC

Update timeline

  1. identified Mar 26, 2026, 06:10 PM UTC

    We have identified an issue with orchestration jobs that resulted in source freshness and compare steps failing for customers in multiple accounts. A fix is being implemented, and we will provide an update shortly.

  2. monitoring Mar 26, 2026, 07:02 PM UTC

    We have deployed a fix for orchestration job that was causing source freshness and compare steps failing for customers in multiple accounts. The orchestration job has returned to its normal state and we are continuing to monitor.

  3. resolved Mar 26, 2026, 07:42 PM UTC

    The issue has been resolved, and all affected systems are now functioning normally as of Mar 26 5:33PM UTC. Between Mar 25 10PM UTC and Mar 26 5:33PM UTC an issue with orchestration job resulted in source freshness and compare steps failing for customers in multiple accounts. We have put measures in place to prevent a recurrence and the orchestration job has returned to normal. Please contact Support via email [email protected] "[email protected]": http://[email protected] if you continue to experience delays and are unsure of the root cause.

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