dbt Cloud incident
[US AWS] dbt cloud is unreachable - 502 bad gateway on US MT
Resolved after 1 hour 24 minutes, on April 9, 2026.
The issue has been resolved, and all affected systems are now functioning normally. Please contact Support via email [email protected] "[email protected]": http://[email protected] if you continue to experience delays and are unsure of the root cause.
Update timeline
- investigating Apr 09, 2026, 10:39 AM UTC
We're investigating an issue with dbt Cloud that is causing 502 Bad Gateway errors, failed dbt runs, and inability to access the dbt Cloud application, CLI, Semantic Layer, and AI features. This is impacting the US multi-tenant environment any time after 10:00 AM UTC . The team is working on a resolution and we will provide updates at regular intervals or as soon as new information becomes available.
- monitoring Apr 09, 2026, 11:16 AM UTC
We have deployed a fix for the outage in US Multi-tenant impacting the availability . The functionality has returned to its normal state and we are continuing to monitor.
- resolved Apr 09, 2026, 12:04 PM UTC
The issue has been resolved, and all affected systems are now functioning normally. Please contact Support via email [email protected] "[email protected]": http://[email protected] if you continue to experience delays and are unsure of the root cause.
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