dbt Cloud incident

[JP Cell 1 AWS] Job Run logs unavailable

Resolved after 3 hours 54 minutes, on April 18, 2026.

resolved Apr 18, 2026, 05:56 PM UTC

The issue has been resolved, and all Job Run logs should be available as of 5:50 pm UTC. Please contact Support via email [email protected] "[email protected]": http://[email protected] if you continue to experience delays and are unsure of the root cause.

Started
Apr 18, 2026, 02:01 PM UTC
Resolved
Apr 18, 2026, 05:56 PM UTC
Duration
3h 54m
Detected by Pingoru
Apr 18, 2026, 02:01 PM UTC

Update timeline

  1. investigating Apr 18, 2026, 02:01 PM UTC

    We're investigating an issue with Job Run logs that is resulting in "No logs found". The team is working on a resolution and we will provide updates as soon as new information becomes available.

  2. identified Apr 18, 2026, 02:13 PM UTC

    We have identified an issue that prevented Job Runs from pulling in debug logs. A fix is being implemented, and we will provide an update shortly.

  3. identified Apr 18, 2026, 03:28 PM UTC

    We have released an update that will resolve the missing logs issue for new job runs. We are actively working on a fix for existing job runs that are currently missing logs. We will provide an update on this fix shortly.

  4. resolved Apr 18, 2026, 05:56 PM UTC

    The issue has been resolved, and all Job Run logs should be available as of 5:50 pm UTC. Please contact Support via email [email protected] "[email protected]": http://[email protected] if you continue to experience delays and are unsure of the root cause.

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