dbt Cloud incident
[EMEA AWS] Intermittent slowness on login.dbt.com and loading account information
Resolved after 2 hours 26 minutes, on July 10, 2026.
The issue has been resolved, and all affected systems are now functioning normally as of 10:50 UTC. Between 09:40 UTC and 10:50 UTC, an issue affecting login.dbt.com: http://login.dbt.com and account discovery resulted in intermittent slowness when signing in and loading account information. We have put measures in place to prevent a recurrence and the affected services have returned to normal. Please contact Support via email at [email protected]: mailto:[email protected] if you continue to experience delays and are unsure of the root cause.
Update timeline
- monitoring Jul 10, 2026, 12:19 PM UTC
Beginning at approximately 2026-07-10 09:40 UTC, some users experienced intermittent slowness when signing in to login.dbt.com: http://login.dbt.com or loading account information, caused by an infrastructure resource constraint affecting a backend service. We identified the cause and applied a mitigation at approximately 2026-07-10 10:45 UTC, and performance returned to normal by approximately 2026-07-10 10:50 UTC. We are continuing to monitor while we work on a permanent fix.
- resolved Jul 10, 2026, 02:46 PM UTC
The issue has been resolved, and all affected systems are now functioning normally as of 10:50 UTC. Between 09:40 UTC and 10:50 UTC, an issue affecting login.dbt.com: http://login.dbt.com and account discovery resulted in intermittent slowness when signing in and loading account information. We have put measures in place to prevent a recurrence and the affected services have returned to normal. Please contact Support via email at [email protected]: mailto:[email protected] if you continue to experience delays and are unsure of the root cause.
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