Resolved after 7 hours 55 minutes, on June 19, 2026.
The issue has been resolved, and all affected systems are now functioning normally. Between 19 Jun 00:00 - 06:50 UTC, an issue with login resulted in users receiving "Access denied" error at authentication. We have put measures in place to prevent a recurrence and all system has returned to normal. Please contact Support via email [email protected] "[email protected]": http://[email protected] if you continue to experience delays and are unsure of the root cause.
Update timeline
- identified Jun 19, 2026, 12:00 AM UTC
We have identified an issue with user's access to dbt platform. This is causing customers to see an "Access denied" error when attempting to authenticate. A fix is being implemented, and we will provide an update shortly.
- monitoring Jun 19, 2026, 06:33 AM UTC
We have deployed a fix for the login issue that was causing users to encounter "Access denied" error. This has returned to its normal state and we are continuing to monitor.
- resolved Jun 19, 2026, 07:55 AM UTC
The issue has been resolved, and all affected systems are now functioning normally. Between 19 Jun 00:00 - 06:50 UTC, an issue with login resulted in users receiving "Access denied" error at authentication. We have put measures in place to prevent a recurrence and all system has returned to normal. Please contact Support via email [email protected] "[email protected]": http://[email protected] if you continue to experience delays and are unsure of the root cause.
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