Resolved after 7 hours 49 minutes, on July 30, 2026.
Our team investigated the issue and implemented mitigation measures to restore normal service. The impact was observed between 11:30 AM UTC and 6:30 PM UTC. Services have since recovered, and we continue to closely monitor the environment to ensure ongoing stability.
Update timeline
- identified Jul 30, 2026, 06:51 PM UTC
We identified an issue impacting both Data API and WebCQL services. During the incident, customers may have experienced increased error rates, elevated latency, failed related Data API requests, and connectivity to WebCQL.
- identified Jul 30, 2026, 06:52 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Jul 30, 2026, 06:53 PM UTC
Our team investigated the issue and implemented mitigation measures to restore normal service. The impact was observed between 11:30 AM UTC and 6:30 PM UTC. Services have since recovered, and we continue to closely monitor the environment to ensure ongoing stability.
- resolved Jul 30, 2026, 07:19 PM UTC
This incident has been resolved.
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