DataStax Astra incident

Astra DB - Unable to create new databases

Resolved after 6 hours 14 minutes, affecting Astra Serverless DB, on September 18, 2026.

monitoring Sep 18, 2026, 07:27 PM UTC

A solution has been identified, and database creation requests are now flowing normally. We are continuing to monitor the service closely.

Started
Sep 18, 2026, 05:49 PM UTC
Resolved
Sep 19, 2026, 12:04 AM UTC
Duration
6h 14m
Detected by Pingoru
Sep 18, 2026, 05:49 PM UTC

Affected components

Astra Serverless DB

Update timeline

  1. investigating Sep 18, 2026, 05:49 PM UTC

    We are currently investigating an issue with database creation failures. This impacts all clouds and regions. There is no impact to any existing databases, this is for database creation only.

  2. monitoring Sep 18, 2026, 07:27 PM UTC

    A solution has been identified, and database creation requests are now flowing normally. We are continuing to monitor the service closely.

  3. resolved Sep 19, 2026, 12:04 AM UTC

    This incident has been resolved.

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