DataRobot incident
AWS services outage affects STS and MTS DataRobot environments
Resolved after 12 hours 22 minutes, affecting Website and Website and 1 more, on October 20, 2025.
This incident has been resolved. AWS is reporting systems as operational. Engineering will continue to monitor the situation.
Affected components
Update timeline
- investigating Oct 20, 2025, 09:49 AM UTC
Due to on-going AWS outage in us-east-1 region overall functionality of MTS and STS is affected. Users will experience degraded performance and intermittent connectivity issues. Engineering team is in contact with AWS team to find a resolution.
- investigating Oct 20, 2025, 10:01 AM UTC
We are continuing to investigate this issue.
- investigating Oct 20, 2025, 10:02 AM UTC
We are continuing to investigate this issue.
- investigating Oct 20, 2025, 10:03 AM UTC
We are continuing to investigate this issue.
- monitoring Oct 20, 2025, 10:03 AM UTC
Overall functionality of DataRobot is recovering. Engineering team is actively monitoring the services to ensure continued stability.
- monitoring Oct 20, 2025, 01:57 PM UTC
We are continuing to monitor for any further issues.
- resolved Oct 20, 2025, 10:11 PM UTC
This incident has been resolved. AWS is reporting systems as operational. Engineering will continue to monitor the situation.
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