DataRobot incident

Problem connecting to DataRobot due to client browser caching

Resolved after 13 days 20 hours, affecting Website and Website and 1 more, on January 8, 2026.

monitoring Jan 08, 2026, 06:16 PM UTC

We are continuing to monitor for any further issues.

Started
Jan 08, 2026, 06:15 PM UTC
Resolved
Jan 22, 2026, 02:19 PM UTC
Duration
13d 20h
Detected by Pingoru
Jan 08, 2026, 06:15 PM UTC

Affected components

WebsiteWebsiteWebsite

Update timeline

  1. monitoring Jan 08, 2026, 06:15 PM UTC

    Some customers have reported issue connecting to DataRobot. Please do a hard refresh of your browser by clearing the cache and this should fix the problem. As always let us know if it continue to have issue connecting to DataRobot after clearing the cache.

  2. monitoring Jan 08, 2026, 06:16 PM UTC

    We are continuing to monitor for any further issues.

  3. resolved Jan 22, 2026, 02:19 PM UTC

    This incident has been resolved.

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