Resolved after 5 days, affecting Website and API and 1 more, on May 29, 2026.
A fix has been deployed to production and the issue is now resolved. All systems are operating normally.
Affected components
Update timeline
- identified May 29, 2026, 08:37 AM UTC
Batch jobs that are currently in the queue are completed successfully; however, their completion status is not being updated correctly. As a temporary workaround, we are manually marking these jobs as completed while we work on implementing a solution.
- identified May 29, 2026, 10:22 AM UTC
The affected jobs have been resolved and the issue is mitigated. Engineering is actively working on a permanent fix and testing is currently underway
- monitoring May 29, 2026, 02:38 PM UTC
The remediation script has been deployed and Engineering is actively monitoring the situation. Batch jobs may take longer than usual to show as completed until a permanent fix is rolled out in the next production deployment.
- monitoring May 29, 2026, 03:20 PM UTC
We are continuing to monitor for any further issues.
- resolved Jun 03, 2026, 09:29 AM UTC
A fix has been deployed to production and the issue is now resolved. All systems are operating normally.
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