DataRobot incident

DataRobot STS degraded performance

Resolved after 1 hour 2 minutes, affecting Website and API and 1 more, on April 16, 2025.

resolved Apr 16, 2025, 10:37 AM UTC

The Engineering team has identified the issue and is currently applying mitigation steps. If you continue to experience any issues, please contact DataRobot Support.

Started
Apr 16, 2025, 09:34 AM UTC
Resolved
Apr 16, 2025, 10:37 AM UTC
Duration
1h 2m
Detected by Pingoru
Apr 16, 2025, 09:34 AM UTC

Affected components

WebsiteAPIAI Catalog and Data IngestGenerative AI LLM PlaygroundGenerative AI VDB Builder

Update timeline

  1. investigating Apr 16, 2025, 09:34 AM UTC

    STS customers might observe degraded performance caused by Regular Maintenance performed by DataRobot Engineering. Engineering team is working on the mitigation.

  2. resolved Apr 16, 2025, 10:37 AM UTC

    The Engineering team has identified the issue and is currently applying mitigation steps. If you continue to experience any issues, please contact DataRobot Support.

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