DataRobot incident

Interface is down for all customer.

Resolved after 38 minutes, affecting Website and API and 1 more, on July 7, 2025.

resolved Jul 07, 2025, 04:20 PM UTC

The fix has resolved the interface failure issue. DataRobot App in US Prod is fully functioning as normal.

Started
Jul 07, 2025, 03:42 PM UTC
Resolved
Jul 07, 2025, 04:20 PM UTC
Duration
38m
Detected by Pingoru
Jul 07, 2025, 03:42 PM UTC

Affected components

WebsiteAPIPredictionsAutoMLAI Catalog and Data IngestAI AppsMLOpsPipelineNotebooksGenerative AI LLM Playground

Update timeline

  1. identified Jul 07, 2025, 03:42 PM UTC

    Starting 11:05 EST today, Interface is down for all customers in the US Prod due to internal error. Engineering has identified the problem and is in the process of applying the fix.

  2. monitoring Jul 07, 2025, 04:12 PM UTC

    The fix has been applied successfully and the interface has been restored. Engineering is currently monitoring the system.

  3. resolved Jul 07, 2025, 04:20 PM UTC

    The fix has resolved the interface failure issue. DataRobot App in US Prod is fully functioning as normal.

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