DataRobot incident

Issue With DockerHub Services Impacting MTS & STS DataRobot Clusters.

Resolved after 37 minutes, affecting API and API and 1 more, on September 25, 2025.

monitoring Sep 25, 2025, 01:35 AM UTC

As of 01:09 UTC (Sept 25)/ 06:09 PM PST, systems have started recovering from the DockerHub outage. DataRobot internal services are back to normal. The engineering team will continue to monitor closely.

Started
Sep 25, 2025, 01:19 AM UTC
Resolved
Sep 25, 2025, 01:56 AM UTC
Duration
37m
Detected by Pingoru
Sep 25, 2025, 01:19 AM UTC

Affected components

APIAPIAPIAPIPredictionsPredictionsPredictionAI AppsAI AppsAI Apps

Update timeline

  1. identified Sep 25, 2025, 01:19 AM UTC

    At 23:09 UTC / 4:09 PM PST, an unexpected outage from DockerHub triggered internal alerts. The engineering team is currently assessing potential impact across environments. We will share further details and mitigation steps as soon as our investigation progresses.

  2. monitoring Sep 25, 2025, 01:35 AM UTC

    As of 01:09 UTC (Sept 25)/ 06:09 PM PST, systems have started recovering from the DockerHub outage. DataRobot internal services are back to normal. The engineering team will continue to monitor closely.

  3. resolved Sep 25, 2025, 01:56 AM UTC

    Issue is resolved and DataRobot MTS & STS services are back to normal.

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