DataRobot incident
UI Issue Affecting Model Visibility and Project Management
Resolved after 8 hours 24 minutes, affecting AutoML and AutoML and 1 more, on October 1, 2025.
Engineering team has applied the fix to address UI issue affecting Model Visibility and Project Management. This problem has now been resolved.
Affected components
Update timeline
- identified Oct 01, 2025, 09:40 AM UTC
We’ve identified an issue causing limited access to Projects in Classic UI for customers with GenAI Builder seat license assigned. The Engineering team is working on a fix.
- identified Oct 01, 2025, 01:14 PM UTC
The Engineering team has released and validated the fix on JP AI Cloud. Deployment to EU and US AI Clouds is in progress.
- identified Oct 01, 2025, 02:58 PM UTC
The Engineering team has released and validated the fix on EU AI Cloud. Deployment to US AI Cloud is in progress.
- resolved Oct 01, 2025, 06:04 PM UTC
Engineering team has applied the fix to address UI issue affecting Model Visibility and Project Management. This problem has now been resolved.
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