Datadog US3 incident
Delayed evaluation of RUM and Logs monitors and issues affecting RUM data collection
Resolved after 46 minutes, affecting Log Management and RUM, on July 20, 2026.
We've implemented a fix and logs and RUM monitors are now being evaluated. We're continuing to monitor the results.
Affected components
Update timeline
- identified Jul 20, 2026, 08:50 PM UTC
We are currently investigating an issue affecting browser-based data collection (Real User Monitoring and Browser Logs) for some customers in the US3 region. Customers may experience: - Intermittent connection failures when the browser SDK sends RUM, Browser Logs, or CSP report data - A small portion of browser telemetry not being delivered during the affected window - Delayed monitor evaluations that rely on Logs, RUM, and Browser Logs Our engineering teams have identified the cause and mitigation is in progress. Impact is limited to a subset of traffic in a single US3 availability zone, and systems are recovering. We will provide further updates as the situation progresses.
- identified Jul 20, 2026, 08:58 PM UTC
Logs monitors are now being evaluated. We are continuing to investigate the issue with RUM data collection.
- monitoring Jul 20, 2026, 09:19 PM UTC
We've implemented a fix and logs and RUM monitors are now being evaluated. We're continuing to monitor the results.
- resolved Jul 20, 2026, 09:36 PM UTC
This incident has been resolved.
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