Resolved after 2 hours 47 minutes, affecting Web Application, on January 31, 2025.
We have deployed a fix and we are monitoring the results. We will provide another update once the issue is fully resolved.
Affected components
Update timeline
- investigating Jan 31, 2025, 04:15 PM UTC
We are investigating degraded performance with the web application.
- identified Jan 31, 2025, 04:29 PM UTC
We have identified the underlying issue and are working on a fix.
- identified Jan 31, 2025, 04:49 PM UTC
We have identified the underlying issue and are continuing to work on a fix. Degraded web application performance is primarily observed in customers with low network bandwidth.
- monitoring Jan 31, 2025, 06:21 PM UTC
We have deployed a fix and we are monitoring the results. We will provide another update once the issue is fully resolved.
- resolved Jan 31, 2025, 07:03 PM UTC
This incident has been resolved.
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