Datadog US3 incident

Degraded Web Application Performance

Resolved after 2 hours 47 minutes, affecting Web Application, on January 31, 2025.

monitoring Jan 31, 2025, 06:21 PM UTC

We have deployed a fix and we are monitoring the results. We will provide another update once the issue is fully resolved.

Started
Jan 31, 2025, 04:15 PM UTC
Resolved
Jan 31, 2025, 07:03 PM UTC
Duration
2h 47m
Detected by Pingoru
Jan 31, 2025, 04:15 PM UTC

Affected components

Web Application

Update timeline

  1. investigating Jan 31, 2025, 04:15 PM UTC

    We are investigating degraded performance with the web application.

  2. identified Jan 31, 2025, 04:29 PM UTC

    We have identified the underlying issue and are working on a fix.

  3. identified Jan 31, 2025, 04:49 PM UTC

    We have identified the underlying issue and are continuing to work on a fix. Degraded web application performance is primarily observed in customers with low network bandwidth.

  4. monitoring Jan 31, 2025, 06:21 PM UTC

    We have deployed a fix and we are monitoring the results. We will provide another update once the issue is fully resolved.

  5. resolved Jan 31, 2025, 07:03 PM UTC

    This incident has been resolved.

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