Databox incident

Syncing on pause for Microsoft Ads metrics as the integration is being updated

Resolved after 6 hours 39 minutes, affecting Data & Sync Platform, on November 21, 2024.

monitoring Nov 21, 2024, 11:30 AM UTC

First migration steps for Microsoft Ads metrics initiated.

Started
Nov 21, 2024, 11:29 AM UTC
Resolved
Nov 21, 2024, 06:08 PM UTC
Duration
6h 39m
Detected by Pingoru
Nov 21, 2024, 11:29 AM UTC

Affected components

Data & Sync Platform

Update timeline

  1. investigating Nov 21, 2024, 11:29 AM UTC

    We are in the process of releasing an updated version of the Microsoft Ads integration. For the purposes of the release, the syncing has been paused for all Microsoft Ads metrics. We expect to be able to resume syncing in 4 to 5 hours. Updates to follow.

  2. monitoring Nov 21, 2024, 11:30 AM UTC

    First migration steps for Microsoft Ads metrics initiated.

  3. resolved Nov 21, 2024, 06:08 PM UTC

    Microsoft Ads metrics are now syncing as expected again.

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