Databox incident

Degraded performance on platform

Resolved after 38 minutes, affecting Data & Sync Platform, on December 4, 2024.

resolved Dec 04, 2024, 04:28 PM UTC

Issues have been resolved. Metrics in app are now fully responsive again. If you should still experience any irregular behaviour, please reach out to our Support services.

Started
Dec 04, 2024, 03:50 PM UTC
Resolved
Dec 04, 2024, 04:28 PM UTC
Duration
38m
Detected by Pingoru
Dec 04, 2024, 03:50 PM UTC

Affected components

Data & Sync Platform

Update timeline

  1. investigating Dec 04, 2024, 03:50 PM UTC

    We’re currently experiencing issues on platform. Preliminary investigation indicates infrastructure problems on data platform. Performance of the app is degraded - this means that data syncing, using Metric builder, changing date ranges and other data/metric related actions in the app are affected and will not be performed as expected. We're investigating the issue and will share update soon.

  2. resolved Dec 04, 2024, 04:28 PM UTC

    Issues have been resolved. Metrics in app are now fully responsive again. If you should still experience any irregular behaviour, please reach out to our Support services.

Your product runs on more than Databox

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →