Databox incident
Facebook API is currently experiencing issues with missing conversion actions. Metrics relating to those actions may show the value of 0 in Databox.
Resolved after 14 hours 26 minutes, affecting 3rd-party API Data providers, on February 6, 2025.
The issue has been resolved. Conversion actions data is available now on all Databoards. Thank you for your patience and understanding on the matter. If you have any questions, please reach out to our Support services via chat or [email protected].
Affected components
Update timeline
- investigating Feb 06, 2025, 06:07 PM UTC
Facebook API is currently experiencing issues with missing conversion actions. Metrics relating to those actions may show a value of 0 in Databox. We are actively working on resolving this. We appreciate your patience and understanding. If you have any questions or if you experience any issues, please reach out to our Support team via chat or at [email protected].
- investigating Feb 06, 2025, 06:09 PM UTC
We are continuing to investigate this issue.
- investigating Feb 06, 2025, 06:28 PM UTC
We are continuing to investigate this issue.
- resolved Feb 07, 2025, 08:34 AM UTC
The issue has been resolved. Conversion actions data is available now on all Databoards. Thank you for your patience and understanding on the matter. If you have any questions, please reach out to our Support services via chat or [email protected].
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