Databox incident

Issues with creating datasets

Resolved after 2 hours, affecting Databox Web Application, on August 29, 2025.

resolved Aug 29, 2025, 09:02 PM UTC

The issue has been resolved. The datasets feature now works as expected. Thank you for your patience and understanding on the matter. If you have any questions, please reach out to our Support services via chat or [email protected].

Started
Aug 29, 2025, 07:01 PM UTC
Resolved
Aug 29, 2025, 09:02 PM UTC
Duration
2h
Detected by Pingoru
Aug 29, 2025, 07:01 PM UTC

Affected components

Databox Web Application

Update timeline

  1. investigating Aug 29, 2025, 07:01 PM UTC

    We are currently experiencing issues with Datasets in the Databox app. At the moment, creating new datasets is not possible, and editing existing ones may also be affected. Our team is actively working on a solution, and we will provide updates as soon as possible.

  2. resolved Aug 29, 2025, 09:02 PM UTC

    The issue has been resolved. The datasets feature now works as expected. Thank you for your patience and understanding on the matter. If you have any questions, please reach out to our Support services via chat or [email protected].

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