DAT Freight & Analytics incident
New Load Search Results Delayed or Missing
Resolved after 1 day 5 hours, affecting DAT One Web (Core), on October 20, 2025.
We are continuing to monitor for any further issues.
Affected components
Update timeline
- investigating Oct 20, 2025, 11:34 AM UTC
We are currently investigating an issue impacting new load search results. Newly posted loads may be delayed or not appear, and existing results may look stale. Our teams are actively investigating, and based on initial analysis, this may be related to a recent AWS outage. We will provide our next update as soon as possible. We apologize for the disruption and appreciate your patience while we work to restore normal service. Thank you for your patience
- monitoring Oct 20, 2025, 12:34 PM UTC
We have implemented a fix, and the service is operating as expected. We are actively monitoring to ensure stability and full recovery. Our initial analysis indicated this may have been related to a recent provider outage. We apologize for the service disruption and appreciate your patience. Thank you for your understanding.
- monitoring Oct 21, 2025, 03:59 PM UTC
We are continuing to monitor for any further issues.
- resolved Oct 21, 2025, 04:40 PM UTC
This incident has been resolved.
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