Resolved after 2 days 2 hours, affecting DAT One Web (Core), on October 21, 2025.
The fix is now in place and the issue has been mitigated. Teams will monitor it's effectiveness throughout the week
Affected components
Update timeline
- investigating Oct 21, 2025, 04:01 PM UTC
We are currently experiencing latency in shipment processing, resulting in some shipments being delayed or stuck. Our engineering team is actively investigating the traffic spike. We will provide further updates as they become available.
- investigating Oct 21, 2025, 05:07 PM UTC
Teams are actively investigating and are also preparing a fix. Once deployed, we will monitor to check if the issue has mitigated. Thank you for your continued patience.
- investigating Oct 21, 2025, 06:35 PM UTC
Teams continue to monitor while they implement a fix. New updates will be provided as soon as they become available.
- monitoring Oct 21, 2025, 08:23 PM UTC
The fix is now in place and the issue has been mitigated. Teams will monitor it's effectiveness throughout the week
- resolved Oct 23, 2025, 06:17 PM UTC
This incident has been resolved.
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