DAT Freight & Analytics incident

Connectivity issues with our SFTP service, affecting file posts and CarrierWatch.

Resolved after 2 hours 26 minutes, on April 7, 2025.

resolved Apr 07, 2025, 04:55 PM UTC

A fix has been successfully implemented and we are currently monitoring the results. Users should now be able to post through SFTP without any issues. Thank you for your patience! If you continue to experience any problems, please reach out to support.

Started
Apr 07, 2025, 02:29 PM UTC
Resolved
Apr 07, 2025, 04:55 PM UTC
Duration
2h 26m
Detected by Pingoru
Apr 07, 2025, 02:29 PM UTC

Update timeline

  1. investigating Apr 07, 2025, 02:29 PM UTC

    We are currently experiencing connectivity issues with our SFTP service, which is impacting file postings and CarrierWatch functionality. Our team is actively working to resolve the issue as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience during this time. "As a temporary fix, load postings can be immediately posted on to one.dat.com." Please check back for updates, and thank you for your understanding.

  2. resolved Apr 07, 2025, 04:55 PM UTC

    A fix has been successfully implemented and we are currently monitoring the results. Users should now be able to post through SFTP without any issues. Thank you for your patience! If you continue to experience any problems, please reach out to support.

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