Resolved after 1 day 1 hour, affecting CarrierWatch and Keypoint, on June 24, 2025.
This incident has been resolved. The issues previously affecting TMS postings and CarrierWatch logins have been fully resolved. All services are now operating normally. We sincerely apologize for the inconvenience this disruption may have caused and thank you for your patience while our teams worked to restore service.
Affected components
Update timeline
- investigating Jun 24, 2025, 01:33 PM UTC
We are currently experiencing a service disruption affecting TMS postings. Some customers may be unable to post trucks or loads via their TMS, while we work to resolve this, there's a reliable workaround available using the DAT One web. We sincerely apologize for any inconvenience this may cause. We will provide another update as soon as possible. Thank you for your patience.
- investigating Jun 24, 2025, 02:43 PM UTC
We are currently experiencing a service disruption affecting TMS postings. Some customers may be unable to post trucks or loads via their TMS, while we work to resolve this, there's a reliable workaround available using the DAT One web. Some customers are experiencing login issues with CarrierWatch. We sincerely apologize for any inconvenience this may cause. We will provide another update as soon as possible. Thank you for your patience.
- monitoring Jun 25, 2025, 02:14 AM UTC
A fix has been implemented and we are monitoring the results.
- investigating Jun 25, 2025, 12:39 PM UTC
We are currently experiencing a service disruption affecting TMS postings. Some customers may be unable to post trucks or loads via their TMS, while we work to resolve this, there's a reliable workaround available using the DAT One web. We sincerely apologize for any inconvenience this may cause. We will provide another update as soon as possible. Thank you for your patience.
- monitoring Jun 25, 2025, 01:12 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 25, 2025, 03:03 PM UTC
This incident has been resolved. The issues previously affecting TMS postings and CarrierWatch logins have been fully resolved. All services are now operating normally. We sincerely apologize for the inconvenience this disruption may have caused and thank you for your patience while our teams worked to restore service.
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