Daily incident

Issues starting SIP/PSTN calls

Resolved after 39 minutes, affecting SIP/PSTN, on January 15, 2026.

identified Jan 15, 2026, 09:35 PM UTC

We've rolled back the release that was in process when we started seeing the errors, which seems to have resolved the issue. We'll be monitoring for any regressions.

Started
Jan 15, 2026, 09:32 PM UTC
Resolved
Jan 15, 2026, 10:11 PM UTC
Duration
39m
Detected by Pingoru
Jan 15, 2026, 09:32 PM UTC

Affected components

SIP/PSTN

Update timeline

  1. identified Jan 15, 2026, 09:32 PM UTC

    We're seeing an increased rate of errors when dialing out SIP/PSTN calls.

  2. identified Jan 15, 2026, 09:35 PM UTC

    We've rolled back the release that was in process when we started seeing the errors, which seems to have resolved the issue. We'll be monitoring for any regressions.

  3. resolved Jan 15, 2026, 10:11 PM UTC

    This incident has been resolved.

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