Daily incident

Issues starting recordings

Resolved after 2 hours 3 minutes, affecting Recording/Live Streaming, on October 30, 2024.

resolved Oct 30, 2024, 09:03 PM UTC

We're still making a few small infrastructure changes, but our internal metrics have been back at normal levels for some time.

Started
Oct 30, 2024, 06:59 PM UTC
Resolved
Oct 30, 2024, 09:03 PM UTC
Duration
2h 3m
Detected by Pingoru
Oct 30, 2024, 06:59 PM UTC

Affected components

Recording/Live Streaming

Update timeline

  1. identified Oct 30, 2024, 06:59 PM UTC

    We've identified an issue causing some recordings to fail to start, specifically in the Oracle Cloud San Jose region. We've already made some infrastructure changes that should be routing new recording requests to other regions. If you've seen a recording fail to start, you can try starting it again using daily-js or the REST API. We'll keep you posted on our progress resolving the issue.

  2. resolved Oct 30, 2024, 09:03 PM UTC

    We're still making a few small infrastructure changes, but our internal metrics have been back at normal levels for some time.

Your product runs on more than Daily

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →