Daily incident

Issues with SIP dialin/dialout

Resolved after 47 minutes, affecting SIP/PSTN, on July 17, 2025.

monitoring Jul 17, 2025, 09:07 PM UTC

We've rolled back a server release, and the SIP error messages have stopped. We're monitoring for any further problems.

Started: Jul 17, 2025, 08:52 PM UTC
Resolved: Jul 17, 2025, 09:40 PM UTC
Duration: 47m
Detected by Pingoru: Jul 17, 2025, 08:52 PM UTC

Affected components

SIP/PSTN

Update timeline

investigating Jul 17, 2025, 08:52 PM UTC

We're investigating reports of SIP/PSTN dialin and dialout failing, or stopping immediately after starting.
identified Jul 17, 2025, 09:01 PM UTC

We're in the process of rolling back a release to address this issue.
monitoring Jul 17, 2025, 09:07 PM UTC

We've rolled back a server release, and the SIP error messages have stopped. We're monitoring for any further problems.
resolved Jul 17, 2025, 09:40 PM UTC

This incident has been resolved.

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