Cypress incident

Services issues due to upstream networking outages

Resolved after 2 hours 8 minutes, affecting Cloud, on November 18, 2025.

identified Nov 18, 2025, 01:11 PM UTC

Marking this as Identified as the cause is known (upstream networking outages). We have confirmed the partial nature of this outage impacting our customers.

Started: Nov 18, 2025, 12:48 PM UTC
Resolved: Nov 18, 2025, 02:57 PM UTC
Duration: 2h 8m
Detected by Pingoru: Nov 18, 2025, 12:48 PM UTC

Affected components

Cloud

Update timeline

investigating Nov 18, 2025, 12:48 PM UTC

We are seeing impacts of an upstream provider (Cloudflare) impacting our services.
identified Nov 18, 2025, 01:11 PM UTC

Marking this as Identified as the cause is known (upstream networking outages). We have confirmed the partial nature of this outage impacting our customers.
resolved Nov 18, 2025, 02:57 PM UTC

This incident has been resolved.

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