CybSafe incident

Elevated platform errors

Resolved after 10 minutes, on May 20, 2025.

resolved Jun 10, 2025, 09:51 AM UTC

We've successfully resolved an incident affecting our public APIs that was causing elevated error rates. Our investigation identified that an out-of-hours system update triggered unexpected load spikes on our primary database.

Started: May 20, 2025, 08:00 PM UTC
Resolved: May 20, 2025, 08:10 PM UTC
Duration: 10m
Detected by Pingoru: May 20, 2025, 08:00 PM UTC

Update timeline

resolved Jun 10, 2025, 09:51 AM UTC

We've successfully resolved an incident affecting our public APIs that was causing elevated error rates. Our investigation identified that an out-of-hours system update triggered unexpected load spikes on our primary database.

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