CybSafe incident

Delay in reporting

Resolved after 3 hours 3 minutes, affecting Reporting, on July 1, 2025.

identified Jul 01, 2025, 08:00 AM UTC

We are continuing to work on a fix for this issue.

Started
Jul 01, 2025, 07:57 AM UTC
Resolved
Jul 01, 2025, 11:01 AM UTC
Duration
3h 3m
Detected by Pingoru
Jul 01, 2025, 07:57 AM UTC

Affected components

Reporting

Update timeline

  1. identified Jul 01, 2025, 07:57 AM UTC

    We have identified and resolved an issue that was causing delays in processing of reporting metrics. There is a backlog of data to process, which we expect to clear within the next couple of hours. You may see incomplete reports for yesterday's data until this is complete.

  2. identified Jul 01, 2025, 08:00 AM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Jul 01, 2025, 11:01 AM UTC

    The backlog is now complete and reporting is processing as normal.

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