CybSafe incident

Delay with email sending

Resolved after 59 minutes, affecting PHISH and Emails, on October 6, 2025.

monitoring Oct 06, 2025, 12:07 PM UTC

We've identified the issue and we're seeing the email backlog reduce. We expect the existing backlog to be clear in the next 10 minutes.

Started
Oct 06, 2025, 11:48 AM UTC
Resolved
Oct 06, 2025, 12:48 PM UTC
Duration
59m
Detected by Pingoru
Oct 06, 2025, 11:48 AM UTC

Affected components

PHISHEmails

Update timeline

  1. investigating Oct 06, 2025, 11:48 AM UTC

    We're aware of an issue causing a delay in emails being sent from the platform. We're currently investigating the issue.

  2. monitoring Oct 06, 2025, 12:07 PM UTC

    We've identified the issue and we're seeing the email backlog reduce. We expect the existing backlog to be clear in the next 10 minutes.

  3. resolved Oct 06, 2025, 12:48 PM UTC

    This incident is now resolved. We’re processing emails in real time.

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