Resolved after 3 hours 10 minutes, affecting GUIDE, on October 21, 2025.
Our video hosting provider has confirmed this is now resolved. We're continuing to monitor the situation.
Affected components
GUIDE
Update timeline
- investigating Oct 21, 2025, 12:41 PM UTC
We are aware of an issue where our video content may not display for some users. This is due to a problem with our video hosting platform, which we are monitoring closely.
- monitoring Oct 21, 2025, 02:05 PM UTC
Our video hosting provider has confirmed this is now resolved. We're continuing to monitor the situation.
- resolved Oct 21, 2025, 03:52 PM UTC
This incident has been resolved.
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