CybSafe incident

Delay in progress events for Microsoft integrations

Resolved after 2 hours 32 minutes, affecting Azure AD Identity Protection and Microsoft 365 and 1 more, on October 29, 2025.

resolved Oct 29, 2025, 10:05 PM UTC

We are now processing new events in real time, and the existing backlog is reducing. We expect this to be complete within the next 30 minutes.

Started
Oct 29, 2025, 07:33 PM UTC
Resolved
Oct 29, 2025, 10:05 PM UTC
Duration
2h 32m
Detected by Pingoru
Oct 29, 2025, 07:33 PM UTC

Affected components

Azure AD Identity ProtectionMicrosoft 365Microsoft Purview and DLPMicrosoft DefenderMicrosoft Intune Device Management

Update timeline

  1. identified Oct 29, 2025, 07:33 PM UTC

    We're currently experiencing delays in processing Microsoft events due to an ongoing Azure outage affecting our connectivity to Azure APIs. We're monitoring the situation closely and will ensure processing completes once connectivity is restored. More information about the Azure outage can be found here: https://azure.status.microsoft/en-gb/status This outage does not affect the availability of our platform.

  2. identified Oct 29, 2025, 09:45 PM UTC

    We are continuing to monitor the ongoing Azure service disruption and are still experiencing errors when attempting to process events. Event processing will resume once Azure APIs have been fully restored.

  3. monitoring Oct 29, 2025, 10:00 PM UTC

    The Azure APIs are recovering, and events are now processing. We're continuing to monitor the backlog.

  4. resolved Oct 29, 2025, 10:05 PM UTC

    We are now processing new events in real time, and the existing backlog is reducing. We expect this to be complete within the next 30 minutes.

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