CyberArk Conjur Cloud incident

Secrets Manager SaaS - possible ISP access issue

Resolved after 4 hours 52 minutes, affecting North Virginia (us-east-1) and Frankfurt (eu-central-1) and 1 more, on November 30, 2025.

investigating Nov 30, 2025, 04:09 PM UTC

Update - CyberArk is implementing a fix to resolve the issue; ETA for the fix is approximately 30h. Next Update: 30 minutes or upon earlier status change

Started: Nov 30, 2025, 01:21 PM UTC
Resolved: Nov 30, 2025, 06:14 PM UTC
Duration: 4h 52m
Detected by Pingoru: Nov 30, 2025, 01:21 PM UTC

Affected components

North Virginia (us-east-1)Frankfurt (eu-central-1)Canada (ca-central-1)London (eu-west-2)Singapore (ap-southeast-1)Sydney (ap-southeast-2)Mumbai (ap-south-1)

Update timeline

investigating Nov 30, 2025, 01:21 PM UTC

CyberArk is investigating a possible issue that might impact accessing ISP tenants from Israel and Belgium, receiving code 403 instead.
monitoring Nov 30, 2025, 01:26 PM UTC

Next Update: 30 minutes or upon earlier status change
investigating Nov 30, 2025, 02:34 PM UTC

Investigating - The issue now may affect only customers from Israel; we are working to resolve. Next Update: 30 minutes or upon earlier status change
investigating Nov 30, 2025, 03:05 PM UTC

Identified - CyberArk is implementing a fix to resolve the issue. Next Update: 30 minutes or upon earlier status change
investigating Nov 30, 2025, 04:09 PM UTC

Update - CyberArk is implementing a fix to resolve the issue; ETA for the fix is approximately 30h. Next Update: 30 minutes or upon earlier status change
resolved Nov 30, 2025, 06:14 PM UTC

This incident has been resolved.

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