Resolved after 4 hours 3 minutes, on March 20, 2026.
We continue to see service degradation for some users. We have identified what triggered the degradation and are working to gradually recover all services and functionality prioritizing agent workloads.
Update timeline
- investigating Mar 20, 2026, 11:37 PM UTC
We are investigating this issue.
- monitoring Mar 21, 2026, 12:36 AM UTC
We continue to see service degradation for some users. We have identified what triggered the degradation and are working to gradually recover all services and functionality prioritizing agent workloads.
- resolved Mar 21, 2026, 03:41 AM UTC
This incident has been resolved.
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