Resolved after 15 hours 1 minute, on February 18, 2025.
We fixed an issue where our flagship instance performances would degrade and forbid you to create or open documents. It was due to a mixture of lack of available virtual memory and reaching the limits of open files on Nginx. Everything is back to normal now. Thanks for your patience and sorry for the annoyance.
Update timeline
- investigating Feb 18, 2025, 04:59 PM UTC
We fixed an issue where our flagship instance performances would degrade and forbid you to create or open documents. It was due to a mixture of lack of available virtual memory and reaching the limits of open files on Nginx. Everything is back to normal now. Thanks for your patience and sorry for the annoyance.
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