Crossref incident

Login Issues with iThenticate accounts/Similarity Check

Resolved after 44 minutes, affecting Monitoring of iThenticate can be seen at https://turnitin.statuspage.io., on December 11, 2025.

investigating Dec 11, 2025, 04:41 PM UTC

Turnitin has reported that users in Europe may have issues logging into their iThenticate accounts. They are currently investigating the issue. Please see their status for updates: https://turnitin.statuspage.io/incidents/krzh571rxsc2

Started
Dec 11, 2025, 04:41 PM UTC
Resolved
Dec 11, 2025, 05:25 PM UTC
Duration
44m
Detected by Pingoru
Dec 11, 2025, 04:41 PM UTC

Affected components

Monitoring of iThenticate can be seen at https://turnitin.statuspage.io.

Update timeline

  1. investigating Dec 11, 2025, 04:41 PM UTC

    Turnitin has reported that users in Europe may have issues logging into their iThenticate accounts. They are currently investigating the issue. Please see their status for updates: https://turnitin.statuspage.io/incidents/krzh571rxsc2

  2. resolved Dec 11, 2025, 05:25 PM UTC

    This incident has now been resolved by Turnitin. - KL

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