Crossref incident

Degraded performance in our test admin tool - test.crossref.org

Resolved after 3 hours 23 minutes, affecting Test admin tool, on December 16, 2025.

monitoring Dec 16, 2025, 08:29 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Dec 16, 2025, 07:11 PM UTC
Resolved
Dec 16, 2025, 10:34 PM UTC
Duration
3h 23m
Detected by Pingoru
Dec 16, 2025, 07:11 PM UTC

Affected components

Test admin tool

Update timeline

  1. investigating Dec 16, 2025, 07:11 PM UTC

    Our test admin tool - test.crossref.org - is experiencing degraded performance at the moment. Author-title and funder searches for deposits are failing and we have a backlog of test submissions that we're working through. Our technical and infrastructure teams are investigating. -IF

  2. monitoring Dec 16, 2025, 08:29 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 16, 2025, 10:34 PM UTC

    This incident has been resolved.

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